Effective from: July 10, 2025

At LIVNT, we craft garments with intention — from premium fabrics to meaningful designs. While we strive for perfection, we understand that sometimes a return may be necessary. Please read our return and cancellation policy carefully before placing your order.

📦 Returns Policy

We offer a 3-day return window, starting from the date your order is delivered.

✅ Eligibility:

• Returns must be initiated within 3 calendar days of delivery.

• Products must be unused, unwashed, and in original condition with all tags intact.

• Return requests made after 3 days will not be accepted.

🚚 Return Process:

Step 1: Click on the “Returns” option in our main menu and submit your order details.
Step 2: Our team will review and approve your return request via email or SMS.
Step 3: Once approved, our courier partner will pick up the item from your address (please use the original packaging box, if available).
Step 4: Upon receiving the product, our quality control team will verify its condition and process your refund.

💳 Refunds

• Refunds are issued in the form of a LIVNT Gift Card (store credit) with no expiry — so you can shop with us anytime in the future.

• If the product was received damaged or defective, the entire product value will be refunded as a gift card without any deduction.

🟨 Example:

If you return an item worth ₹1,500, and it passes quality check:

• You will receive a LIVNT Gift Card worth ₹1,500

❌Cancellations

Due to operational constraints, we are unable to accommodate order cancellations. We kindly encourage customers to place orders mindfully.

📩 Need Help?

If you need assistance with your return or have questions about your refund status, please contact our team:

📧 Email: contact@houseoflivnt.com

📝 Final Notes:

• Returns that do not meet our policy will not be accepted or refunded.

• Gift cards are not transferable and cannot be converted into cash.